Sales Policy of Speedhato
(Effective Date: November 30, 2024)

Welcome to Speedhato! We are committed to providing you with high-quality auto accessories that meet your needs. This Sales Policy outlines the terms and conditions governing all purchases made through Speedhato’s official website or our authorized retail channels.

For any questions or concerns, feel free to contact us:

1. General Terms

1.1 Eligibility: By purchasing from Speedhato, you confirm that you are at least 18 years old or have obtained parental/guardian consent.
1.2 Product Availability: All products are subject to stock availability. Speedhato reserves the right to limit quantities or discontinue any product without prior notice.

2. Ordering Process

2.1 How to Order:

  • Browse and select products on our website, speedhato.com.
  • Add your chosen items to the cart and proceed to checkout.
  • Provide accurate contact, shipping, and payment details.

2.2 Order Confirmation:
Once your order is placed, you will receive a confirmation email with your order details. If you do not receive a confirmation email, please contact our customer support team.

2.3 Order Cancellation:
Orders can be canceled within 12 hours of placement by contacting our hotline or email. After 12 hours, cancellation may not be possible if the order has already been processed.

3. Pricing and Payments

3.1 Transparent Pricing:
All prices listed on speedhato.com are in USD and inclusive of applicable taxes unless stated otherwise.

3.2 Payment Methods:
We accept major credit cards, debit cards, and other secure payment methods available on our website.

3.3 Price Changes:
Prices are subject to change without prior notice. However, orders placed before the change will retain the original price.

4. Shipping Policy

4.1 Shipping Locations:
We currently ship to all 50 states in the United States. International shipping options are under development.

4.2 Delivery Time:
Orders are typically processed within 2-3 business days and delivered within 5-7 business days, depending on your location.

4.3 Shipping Fees:
Shipping charges are calculated at checkout based on the delivery address and product weight.

4.4 Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor your package.

5. Returns and Refunds

5.1 Return Policy:
We offer a 30-day return policy for unused products in their original packaging. If you wish to initiate a return, contact us at [email protected].

5.2 Refund Process:
Refunds will be processed within 7-10 business days upon receipt and inspection of the returned items. Shipping fees are non-refundable.

5.3 Non-Returnable Items:
Customized products and clearance items are not eligible for returns.

6. Warranty Policy

Speedhato provides a 1-year limited warranty for manufacturing defects on most products. The warranty does not cover damages caused by misuse, accidents, or unauthorized modifications.

7. Customer Support

Our team is here to help you with any inquiries or issues. Contact us via:

Thank you for choosing Speedhato. Drive in style and confidence with our premium auto accessories. Visit us today at speedhato.com!